Our Services

At FCI, we go above and beyond, exceeding the expectations of both suppliers and customers whilst priding ourselves on our extensive commitment to food safety and quality.

We offer a range of services to assist with the development and distribution of your products including:

• We supply in bulk to food manufacturers in various industries (Dairy/Fruit Preparation, Cereals & Snack Foods, Food Service and Re-packers for Retail)
• We store in certified warehouses in Australia and New Zealand for distribution to our customers
• Market Information on the products we supply
• Pre-Shipment Batch Approval Management
• Product Development Support
• Product Information
• Stock Management
• Technical Advice

Quality System

FCI takes quality and food safety seriously. Not only that, product authenticity is important to us. To ensure all aspects of food safety and quality, FCI is BRCGS certified and has implemented the following programmes:

• Vendor Assurance – All suppliers need to pass our document/factory audit before supplying to us. We only source from suppliers with appropriate vendor assurance programmes to meet our strict standards.
• Supplier GMP/GHP Audit – We visit our suppliers’ facilities on a regular basis to ensure HACCP & GMP/GHP standards are as per our customers’ requirements.
• Product Recall – We conduct mock product recalls on a regular basis to ensure all of our products are traceable.